Team Lead Key Accounts Specialist Modern Trade (m/f/x)

  • Ort: Hamburg, Norderstedt - tesa Headquarter
  • Einstieg als: Berufserfahrene
  • Tätigkeitsbereich: Vertrieb

 

Das sind Ihre Aufgaben

We are currently seeking a highly motivated and experienced individual to join our team as a Team Lead Sales Support Specialist MT DACH (m/f/x). In this role, you will be responsible for enabling and developing the Sales Support Specialist team to create a high-quality customer experience for our DACH focus customers. You will streamline processes, eliminate redundancies, and contribute to the overall success of the sales strategy. Your role will also ensure strong collaboration and communication with other relevant departments. 

  • Lead and develop the Sales Support MT DACH team to provide a high-quality customer experience for our focus customers
  • Guide the team to ensure efficiency and clear priorities
  • Maintain close and regular communication with other departments relevant to the DACH region, such as marketing, sales, supply chain, accounting, and business operations
  • Act as a key partner to the sales team in coordinating and supporting non-order to fulfillment related activities, such as launches and roll-outs, customer-specific projects, campaigns, promotional projects, exhibitions, and POS activities
  • Participate in international projects
  • Ensure all activities are compliant with internal processes
  • Additionally, you will have responsibilities for defined customers

Das ist Ihr Profil

  • University degree or professional qualification in Business Administration, Sales & Marketing Support, Business Operations, or a similar professional support field
  • 5+ years of experience in a multinational company with a matrix organization, preferably in the field of Sales or Marketing support, Office Management, or other service-related fields
  • Leadership skills, with experience in leading a team
  • Fluent in English and German
  • Excellent organizational and time-management skills
  • Solid analytical skills and exceptional attention to detail, with strong administration skills
  • Very good interpersonal skills and a team player
  • Advanced computer skills, with an aptitude to learn and support the implementation of new systems, tools, and procedures
  • Strong customer focus with a drive for problem-solving and process optimization
  • Proficient in CRM, SAP ERP, Office 365, and BI-tools

Was Sie erwartet

tesa ist einer der weltweit führenden Hersteller von Klebebandlösungen mit einem Sortiment von mehr als 7.000 verschiedenen Produkten.  Mit Leidenschaft für Technologie treiben wir Innovation, Zuverlässigkeit und Nachhaltigkeit voran, um die Zukunft jeden Tag ein Stück besser zu machen.

Unsere Lösungen bereichern die Arbeit, Produkte und das Leben in einer Vielzahl von Branchen, zum Beispiel der Automobil- oder Elektronikindustrie, aber auch bei Ihnen Zuhause. Damit sprechen wir ein breites Industriesegment, aber auch Sie ganz persönlich an.

Sie werden sicher überrascht sein, wo unsere innovativen Klebebandlösungen überall zu finden sind. Von der Batterie in Elektroautos, über das Display Ihres Mobiltelefons bis hin zum Aufzug in Ihrem Gebäude, tesa hält die Welt zusammen. Und das seit mehr als 125 Jahren.