CRM Dynamics Technical Product Owner/Solution Architect (m/f/d)

  • Location: â€‹Hamburg, Norderstedt - tesa Headquarter
  • Entry as: Permanent
  • Work Area: Digital & IT


What you will do

Do you enjoy working in the Digital, Information and Technology field? Join our Business Solutions Marketing & Sales Team to find interesting assignments that allow you to grow and develop in a great company and a great team. We are looking for a CRM expert that can help us with: 

  • You are responsible for the technological development of our Microsoft Dynamics 365 CE (CRM) and related applications such as our Power Apps. Therefore you design the solution, evaluate and develop/customize feature and apps by taking modern solution design, security, tesa architecture and our strategy into consideration
  • You design and build plugins, workflows, custom entities and other customizations to extend functionality of the CRM system
  • You integrate the CRM system with other applications and systems within the organization
  • You troubleshoot and resolve technical issues relating to the CRM system
  • You provide best fit and state of the are technology by aligning with other IT teams, technology partners, our Enterprise Architecture and IT security on technology matters
  • You build up experience with MS AI technology and help the organization to utilize the the corresponding benefits of that technology 
  • You ensure stable operations of our CRM and related apps run stable and are maintainable. 
  • You review the code and system setup and take action in order to optimize our CRM and related applications in accordance with the Product Owner CRM
  • You carefully document the technology of new feature
  • You work in an agile cross-functional teams lead by Product Owner and Process Manager and therefore closely collaborate with our business colleagues and of course other IT teams

What you will need

  • You have at least 5 years of professional experience as Solution Architect, Technology Consultant, Software Engineer or similar position in a Microsoft Environment
  • You have strong understanding of Microsoft Dynamics CRM platform, development tools, and technologies such as C#, .NET, JavaScript, HTML, and SQL. Additionally, knowledge of CRM concepts, data modeling, and integration techniques is beneficial.
  • You have excellent consulting skills and the ability to understand the business needs
  • You are a strategic thinker and are very service oriented
  • You are a great communicator and communicate with business and technological stakeholder at eye-level. You have the ability to communicate your complex problems in a way that everybody understands you
  • You are experienced in agile methodologies and you have first experiences with MS Copilot
  • Spoken and written English is an absolute must, German is nice to have

What you can expect

tesa is one of the world's leading manufacturers of adhesive tape solutions, with a range of more than 7,000 products.  With passion for technology, we drive innovation, reliability, and sustainability to shape a better future.

Our solutions make a difference in the work, products, and lives of our customers across a variety of industries, including Automotive, Electronics, and Home applications. With this, we address a broad segment of business customers, but also you as a private consumer.

You might be surprised to discover the many places where our adhesive solutions are at work, from the battery in your electric car, to the display of your mobile phone, and even in the elevator in your building. Wherever you look, you'll find tesa - holding the world together since more than 125 years.